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Sales partners are good at reporting activity — visits made, calls dialled, staff placed. None of it tells you whether the sale happened, or why it didn't. We built the opposite.
Every store, agent and conversation sits inside one performance loop: deploy, measure, diagnose, fix, scale. It runs daily, not quarterly. When it finds a gap, we close it that week.
Retail, field and call centre — integrated, not siloed. A lead generated on the street gets closed in-store or on the phone, and the whole journey is tracked.
EF Telco started with 7 kiosks in the North West. Today we operate 45+ retail stores across the country’s key trade zones, with new sites opening monthly, 700+ sales agents in store and 1000+ DSF agents on the ground.
We came to EF Telco with a footprint that wasn’t converting. Within two quarters, the same stores were selling 40% more — and for the first time we could see exactly why.

700+ sales agents in our stores and 1000+ DSF agents on the ground — and every one of them came through the same academy.
Performance here is expected, and it's supported. Every team member knows what good looks like, gets trained until they can deliver it, and sees their results as they happen. When they hit the number, it's recognised.
Everyone knows exactly what they're measured on.
Through the academy, from day one and ongoing.
Performance is recognised, and paid for.
People see their own numbers, not just their manager.
From 7 kiosks in Rustenburg to 45+ stores across South Africa — and still opening monthly.
Tell us what you’re selling and where you’re stuck. We’ll come back with a view on what the numbers should look like — and what it takes to get there.